Terms of Service | Blue Moon Gateway

Terms of Service

Last updated: July 2025

Introduction

By creating an account and using the services provided by BluemoonGateway.com ("the Platform"), you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

Purpose of the Platform

BluemoonGateway.com is a secure online platform that facilitates payments between patients and licensed healthcare providers for uninsured services. The Platform does not provide medical advice, treatment, or diagnosis, and is not involved in the delivery or quality of medical services.

Professional Responsibility (Healthcare Providers)

Healthcare providers are solely responsible for ensuring that their use of BluemoonGateway.com complies with all applicable laws, regulations, and guidelines governing their medical practice, including billing practices, licensing, and patient confidentiality standards.

Healthcare providers are responsible for ensuring that patients are fully informed of any fees or charges for services processed through BluemoonGateway.com and that they provide clear consent to such payments.

BluemoonGateway.com does not provide legal, financial, tax, or medical advice. Healthcare providers must verify the legality and compliance of offering and charging for specific services in their jurisdiction.

Payment Responsibility (Patients)

Patients understand and agree that they are responsible for any payments made through BluemoonGateway.com. All charges are determined solely by the healthcare provider, and the financial relationship is strictly between the patient and the provider.

Platform Fees

BluemoonGateway.com charges transaction and/or platform fees for the use of its services. These fees are clearly disclosed within each healthcare provider's profile on the platform. By using the platform, healthcare providers acknowledge and accept all applicable fees. These fees are deducted from the payments received from patients and are not added on top of the service price shown to patients. BluemoonGateway.com reserves the right to adjust its fees from time to time. Any changes will be communicated through the platform and will remain fair and commercially reasonable.

Liability

BluemoonGateway.com is not responsible for any disputes, service outcomes, or issues between patients and healthcare providers, including but not limited to payment disputes or dissatisfaction with services.

Healthcare providers agree to indemnify, defend, and hold harmless BluemoonGateway.com, its employees, officers, and affiliates from any legal claims, damages, or liabilities arising from their use of the platform and interactions with patients.

Patients agree that BluemoonGateway.com is not liable for any direct or indirect damages related to the use of this platform or services paid for through it.

Electronic Communications

By creating an account and using BluemoonGateway.com, users consent to receive communications from us electronically, including emails and messages through the platform. These communications may include important information related to use of the platform, and users are responsible for reviewing and retaining copies for their records.

Account Use

All users agree to use the platform responsibly and only for its intended purposes. Misuse of the platform may result in suspension or termination of the account.

Termination of Services

BluemoonGateway.com reserves the right to suspend or terminate any account, with or without notice, if the platform is misused, if terms are violated, or if any violations of applicable laws or platform policies are identified.

Privacy

Use of the Platform is also governed by the Privacy Policy, which explains how personal information is collected, used, and protected.